Version: 2 September 2026
1. Information collected
PREMEX may collect account details, contact information, identity information, KYC documents, transaction information, device or security data and records required to provide platform services.
2. Why information is used
Information may be used for account administration, authentication, identity verification, security, fraud prevention, compliance, payments, customer support and the operation of investment functionality.
3. Identity security
Registration identity numbers and KYC information are treated as sensitive information. PREMEX uses technical safeguards, including encryption for designated identity data, and limits access to authorised functions and personnel.
4. Service providers
Information may be shared with authorised payment, infrastructure, compliance or professional service providers where reasonably necessary to provide the service or satisfy legal requirements.
5. Retention
Information is retained for as long as reasonably necessary for account, security, transaction, compliance, dispute and legal-record purposes.
6. Your information
Subject to applicable law, clients may request access to or correction of personal information and may contact PREMEX regarding privacy concerns.